Warranty

Warranty Time Frame

Ledlenser products have an industry-leading warranty that covers defects in manufacturing, up to 7 years with registration and up to 2 years without registration. Warranty periods differ from product to product. Please check specific product pages for more info.

2-year warranty on rechargeable batteries

We make things that work better and last longer. Our products solve real problems with clean design and honest materials.

Conditions of warranty

You are the original owner of the torch/headlamp
The product was purchased from an authorised Ledlenser reseller
The product is within the warranty period (see above) and meets the warranty criteria below.

What is covered

Manufacturing faults or defects

What is NOT covered

General wear and tear
Misuse or abuse
Unauthorised and/or unreasonable use
Alterations
Sheaths, accessories, imprinting or colour finishes
Declining rechargeable battery performance that has occurred over time
Issues caused by leaking batteries

How to get your Ledlenser light repaired/replaced

Option 1 - Taking it back to the store you purchased it from

Once you are confident that your Ledlenser qualifies for repair/replacement under the warranty timeframe and conditions above, you have the option of taking it back to the store you purchased it from. Please note – retailers cannot replace your headlamp or torch in-store, they will need to send it back to us for assessment first.

Option 2 - Sending it back to us directly

Once you are confident that your Ledlenser qualifies for repair/replacement under the warranty timeframe and conditions above, you also have the option of sending it back to us directly.

If you choose to send it directly to us, please go to our contact form and select 'Warranty' here.